How do I return an item?
Our Return Policy
Please inspect all artwork upon delivery. The gallery must be notified in writing accompanied by photos of any issues within the 7 calendar day return policy should there be a problem with the order for any reparations to occur.
We gladly accept returns for a period of 7 calendar days if received in original packaging and in original condition accompanied by a receipt for a full refund of the piece price.
You must email or call us on 310-836-4992 first and receive an authorization code which must be included on the box. If art is sent without this code, it will not be accepted.
Shipping or custom framing charges will be deducted from the refunded amount. Our show and special orders policies supersede our 7 calendar day return policy. If pieces are returned within the 7 calendar day period, the order will still be subject to any cancellation fees associated with the layaway, show, or special order policies including fees such as handling, shipping, restoration, and custom framing.
Once you have confirmed with the Gallery that you will be returning your artwork, we must receive a tracking number via email within 7 Calendar Days or the return policy will be null and void and the artwork will not be accepted.
Studio Art purchased via Special Order or during special events is non-refundable.
Any Show Orders, Special Orders, or Layaway Policies supersede our Return Policy
Layaway orders will be subject to their cancellation fees/policies.